Internet tools are only useful if they help nonprofits do their work more efficiently and effectively. Generally you won't say "I want to create a wiki." It's more likely that you will say "I need an easier way to collaborate with other organizations to write a grant."
Recognizing this, we've organized this site so that you can find best practices in the use of Web 2.0 tools based on a specific activity in which your organization engages.
Generally nonprofits need to:
• Market
• Provide services to constituents
• Advocate
• Collaborate—to leverage resources, provide a broader range of service
• Evaluate/monitor impact and success
• Communicate—internal and external sharing of information and data**
For each of these activities, we've tried to gather information on how nonprofits can use Web 2.0 tools to get the job done. We want to gather this information on an ongoing basis, so we encourage you to add your own examples or to e-mail me at michelemmartin@gmail.com with the details and I'll add the information for you.